Friday, May 30, 2014

[Yakson House] How to book and confirm reservation at a Korean Yakson House Branch

Reservation and confirmation method 
for visiting Korean YAKSON HOUSE Branch

1. Please make the reservation on the reservation page.
2. There are several categories to be filled out, please enter all categories.
3. Please remember the login name and password you have entered.
Additionally, the login name and password is not the automatic prevention keyword.

4. After making the reservation on the reservation page, you can check the reservation by date using the following methods:
 Weekday (Mon – Thurs): You can check the next day availability
Friday afternoon or weekend (includes Korean holidays): You can check the next day availability after Monday or holiday
5. Reservation confirmation on the reservation page can be checked by clicking the “Confirm Reservation” button and entering the exact login name and password. <If reservation confirmation is not possible, you can see the employee’s comments underneath the reservation request made.>
6. Except for special circumstances, a confirmation e-mail will not be sent to you; therefore it is essential to check the employee’s comments on the reservation confirmation page.
7. For changes or cancellation to the reservation, remake the reservation on the reservation homepage.
8. Enter the reservation details accurately.
9. If you cannot check your reservation check the homepage or give Yakson House a call.

10. If you are remaking the reservation because of a change in reservation, accurately enter the past reservation information.
<As we have lots of reservation requests, it is difficult to check the reservations made in the past.>
11. Office hours may vary, however most branches are the same.

<Office Hours> 
Weekday: 10:00 AM to 10:00 PM
Saturday and Holidays: 9:00 AM to 6:00 PM
New Years and Thanksgiving: Closed
Sunday: 11:00 AM to 8:00 PM <Only Myeongdong and Main branch is open.>
12. Only Myeongdong and Main branch is open on Sunday.
13. Same-day reservation is hard to make.
14. The above information is for making reservations at the Korean branch. Reservation at the USA branches may be made by calling the branch. If you make the reservation on the homepage, it is possible to confirm the reservation, however a separate e-mail will not be sent.

15. Branch locator page shows the location and map of each branch of the globe.

16. Please avoid making duplicate reservations as it prevents other clients from being able to make reservations.